Terms of service

Terms & Conditions

Made In Ooty
Summer House Colony, Near State Bank, Ooty – 643001
📞 Contact: +91 97514 43135

1. Introduction

Welcome to Made In Ooty. Throughout this website, the terms "we", "us", and "our" refer to Made In Ooty. By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

2. Use of Website

You may:

  • Browse products and information on our website.

  • Purchase products for personal use.

  • Print or download pages for personal reference.

You may not:

  • Copy, reproduce, republish, or distribute website content without written permission.

  • Use our content for commercial purposes.

  • Modify or misuse any part of the website.

  • Attempt unauthorized access to any section of the website.

We reserve the right to restrict access to any part of the website at our sole discretion.

3. Acceptable Use

You agree not to:

  • Use the website for unlawful activities.

  • Upload viruses, malware, or harmful software.

  • Interfere with website functionality.

  • Engage in fraudulent or deceptive activities.

  • Use automated tools, bots, or crawlers without permission.

All information provided by users must be accurate, current, and complete.

4. Customer Accounts

If you create an account on our website:

  • You are responsible for maintaining account confidentiality.

  • You are responsible for all activities under your account.

  • You must notify us immediately of any unauthorized access.

We reserve the right to suspend or terminate accounts that violate these terms.

5. Orders and Payments

All orders are subject to acceptance and product availability.

Made In Ooty reserves the right to:

  • Refuse or cancel any order.

  • Correct pricing errors.

  • Limit quantities purchased.

Payments must be completed through approved payment methods available on the website.

6. Product Information

We strive to ensure product descriptions, images, and pricing are accurate.

However:

  • Product images are for illustration purposes only.

  • Handmade and natural products may vary slightly in appearance, texture, or color.

  • Minor variations do not constitute defects.

7. Intellectual Property

All website content, including:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Text

  • Website design

are the property of Made In Ooty and may not be copied, reproduced, or used without written permission.

8. User Content

If you submit reviews, comments, images, or other content:

  • You grant Made In Ooty permission to display and use such content.

  • The content must not be unlawful, offensive, defamatory, misleading, or infringe upon any third-party rights.

We reserve the right to remove any content without notice.

9. Limitation of Liability

Made In Ooty shall not be liable for:

  • Website interruptions.

  • Technical issues.

  • Delayed deliveries caused by third-party logistics providers.

  • Indirect, incidental, or consequential damages resulting from the use of our website or products.

Our liability shall be limited to the value of the purchased product.

10. Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed by our separate Return & Refund Policy available on this website.

Customers are encouraged to review that policy before making purchases.

11. Termination

We reserve the right to suspend or terminate access to our website without notice if:

  • These Terms & Conditions are violated.

  • Fraudulent activity is suspected.

  • Any misuse of the website occurs.

12. Changes to Terms

Made In Ooty may revise these Terms & Conditions at any time.

Updated terms will become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in Tamil Nadu, India.

14. Contact Information

For questions regarding these Terms & Conditions, please contact:

Made In Ooty
Summer House Colony, Near State Bank, Ooty – 643001

📞 Phone: +91 97514 43135

Thank you for choosing Made In Ooty.