Shipping policy

Shipping Policy

Made In Ooty
Summer House Colony, Near State Bank, Ooty – 643001
📞 Contact: +91 97514 43135

Thank you for shopping with Made In Ooty. We are committed to delivering your products safely and efficiently.

Orders are typically processed within 1–2 business days after receiving your order confirmation.

Please note:

Orders are not processed on Sundays or public holidays.
During peak seasons or promotional periods, processing times may be slightly extended.
You will receive an email or SMS confirmation once your order has been shipped.

Shipping charges are calculated automatically at checkout based on your delivery location and order weight.

Delivery times may vary depending on your location and courier partner availability.

We offer international shipping to selected countries.

International shipping rates will be displayed during checkout.

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping charges.

Made In Ooty is not responsible for delays caused by customs clearance procedures.

Once your order has been shipped, you will receive a tracking number via email or SMS.

You can track your shipment using the courier tracking link provided.

If your package is lost, damaged, or delayed during transit, please contact us within 48 hours of the expected delivery date.

📞 +91 97514 43135

We will assist you in coordinating with the courier service.

Customers are responsible for providing accurate shipping details.

If an order is returned due to:

Additional shipping charges may apply for re-delivery.

For details regarding product returns, cancellations, and refunds, please refer to our Return & Refund Policy available on our website.

While we strive to ensure timely delivery, Made In Ooty is not responsible for delays caused by:

If you have any questions regarding shipping or delivery, please contact us:

Made In Ooty
Summer House Colony, Near State Bank, Ooty – 643001

📞 Phone: +91 97514 43135